We, BLACKBOX Global Luxury Group DMCC, trading as JOD, a limited liability company duly organized under the laws of the United Arab Emirates, under the Commercial License number DMCC-706240, whose registered address is at JBC2 Tower, Office 304, Dubai, United Arab Emirates and whose paid share capital is 200,000.00 AED, respect the privacy of all users and are committed to protecting information collected through the Website.
Personal information about you may be collected in several ways when you use the Website or any of its services. This Privacy & Cookie Policy outlines what we may do with the information we collect.
INFORMATION WE MAY COLLECT
We may collect the following Personal Information:
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Identification details, contact information, email address, shipping and billing addresses
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Date of birth (to verify age eligibility)
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Information you submit via forms, contests, surveys, or when contacting Customer Service
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Payment details (credit/debit card information), order history and preferences
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Your IP address, device/browser type, browsing patterns, and location data
You may access and update your Personal Information by visiting your My Account section or by contacting info@jod-dubai.com.
WHY WE COLLECT YOUR INFORMATION
We use your data for:
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Creating and managing customer accounts
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Processing and fulfilling your orders
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Improving your shopping experience and customer service
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Sending updates, offers, and newsletters (if you consent)
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Analyzing usage and personalizing content
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Conducting fraud prevention and secure payment processing
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Managing returns, exchanges, and warranty claims
INFORMATION SHARING
Your Personal Information may be shared with:
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Authorized internal departments within BLACKBOX
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Third-party partners or service providers (e.g. delivery, IT, marketing)
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Law enforcement or regulatory authorities when legally required
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Fraud prevention or credit agencies
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Our affiliates for marketing, if you provide consent
You can unsubscribe or manage your preferences anytime via the My Account section or by contacting our Customer Care team.
COOKIES
We use cookies to improve your browsing experience. Cookies help us:
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Recognize returning visitors
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Analyze site traffic and user behavior
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Track interactions with ads and personalize content
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Save shopping cart contents and login sessions
You can manage cookie preferences through your browser settings. Disabling cookies may limit certain site features.
DATA RETENTION
We retain your data only as long as necessary to fulfill the purposes it was collected for, or as required by law. Once no longer needed, data is deleted or archived securely.
YOUR RIGHTS
Depending on applicable law, you may have the right to:
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Access or correct your personal data
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Request deletion or restrict processing
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Object to processing based on legitimate interests
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Withdraw consent for marketing communications
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Receive your data in a portable format
To exercise your rights, contact us at info@jod-dubai.com. You may also file a complaint with the relevant data protection authority.
CHANGES TO THIS POLICY
We reserve the right to modify this Privacy Policy at any time. Updates will be published on our Website and take effect immediately. Please check back regularly for the latest version.