We currently ship across the UAE and offer international delivery to selected countries. You’ll see available shipping options at checkout.

UAE orders typically arrive within 1–2 working days. International delivery can take 5–7 working days depending on location.

We offer free standard shipping within the UAE. International shipping rates vary by destination and are calculated at checkout.

Yes, we accept returns or exchanges within 14 days of delivery, provided the item is unworn, in original packaging, and with proof of purchase.

Simply contact our Customer Care team at info@jod-dubai.com or via WhatsApp, and we’ll guide you through the return process.

Returns within the UAE are complimentary. For international returns, shipping charges may apply.

Our pieces are crafted from 925 sterling silver, 18K gold plating, and high-quality zirconia. Every piece is designed to combine everyday elegance with lasting quality.

Our jewelry is water-resistant but not waterproof. We recommend avoiding contact with water, perfumes, and cosmetics to maintain the shine and longevity of your piece.

Store your jewelry in a dry place, ideally in its pouch. Use a soft cloth to gently polish it and avoid exposure to moisture and chemicals.

All JOD Dubai pieces arrive in our signature packaging — perfect for treating yourself or someone special. You can also include a personalized message at checkout.

We accept Visa, Mastercard, Apple Pay, Tabby and selected local payment methods. All transactions are encrypted and secure.

Absolutely. We use SSL encryption technology to ensure your data is protected at every step.

We are committed to mindful luxury — our designs are made in small batches using ethically sourced materials and sustainable packaging.

Yes, every piece is covered by a 6 months warranty against manufacturing defects. This does not include normal wear and tear or damage caused by misuse.

If your piece needs repair, contact us at info@jod-dubai.com We’ll do our best to help, whether it’s under warranty or not.